Wilco Careers Career Roles Information Systems Automation Engineer

Automation Engineer

Responsible for organization level automation, efficiencies, and establishment of processes for desktop and business unit operations. Includes end-user management & configuration via active directory and GPO and Windows workstation image deployment.

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Reports To

Service Desk Manager

Supervises

No supervisory duties required

Employment Type

Full-time

Remote Eligible

Experience Preferred

5+ years

Pay Grade

Experienced Level

Benefits Eligible

Category

Information Systems

Business Type

Central Office

Skills

AdaptabilityApproachabilityBuilding RelationshipsBusiness InsightCareer AmbitionComfort Around Senior ManagersCommunicationComposureCreativityCustomer FocusFlexibilityLearning AgilityListeningMotivating OthersPatiencePeer RelationshipsPerseverancePerspectiveProblem SolvingTeamwork

Career Path

Prepare for this role

Service Desk Technician
Service Desk Technician II

Grow from this role

Service Desk Manager

Job Details

  • Automate via scripting. Powershell, and Python many of the manual intervention activities surrounding Windows workstation, imaging, and user management via Active Directory.
  • Automate(s) the installation of new software releases and system upgrades, evaluates and installs patches, and resolves software related problems.
  • Collaborates with Business Applications team to automate Business Unit operations by developing integrations between systems and automating data flows between systems.
  • Assists Helpdesk with providing application and end user support as needed, reviewing, and resolving issues.
  • Plans for responding to service outages, and other infrastructure related problems.
  • Manages overall system security, including adding, removing, or updating user account information, resetting passwords, and other security related duties.
  • Position is designed to spend 50%+ of time on project based work and 50% or less time on operational duties.
  • Be available for on-call crash response and repair.
  • Generate internal documentation to support technology in the business.
  • Lead and participate on projects as assigned.
  • Required to stay current on technology trends, and how they are relevant in the business environment.
  • Ability to design and manage Windows workstation Imaging solutions.
  • Other duties, responsibilities and/or tasks as assigned.
  • Substantial experience and in-depth knowledge of Powershell, PowerAutomate, Microsoft Graph API,VBS, and Python.
  • Strong working knowledge and understanding of Office 365, SharePoint, and One Drive.
  • Strong knowledge of Active Directory and Group Policy management.
  • Operational knowledge of Web based API and integrations into AD and Office 365.
  • 5+ years’ experience administering Information Technology Systems.
  • Strong knowledge of commonly-used concepts, practices, and procedures within the I.T. field is required.
  • Requires strong problem-solving skills, frequently under various sorts of constraints and stress.
  • Bachelor’s degree and/or relevant certifications/experience required.
  • Must be able to lift up to 30 pounds.

Wilco’s comprehensive benefits package is designed to support the well-being of our employees, offering competitive health insurance, retirement plans, paid time off, and professional development opportunities, to ensure a balanced and rewarding work experience.

Medical
Dental
Vision
401K
Advancement Opportunities
Long-term Disability
Life/AD&D Insurance
Employee Discount
Holidays & PTO
Profit Sharing
Referral Bonus