- Provide safe and high-quality bathing and grooming services to customers’ pets
- Maintain accurate customer records, answer customer calls, and place appointments in a timely and polite manner
- Receive and secure customers’ pets in the holding area to await grooming while following Wilco standards of service
- Check in customer and assess customer’s and pet’s needs
- Identify any medical or behavioral challenges with pets
- Perform all requested functions of grooming to meet Wilco standards of service
- Properly fill out invoices for payment
- Maintain accurate customer records
- Maintain safe and clean equipment, as well as, a neat and orderly work area
Wilco, compared to other companies is a much better place to work for. They really care about the welfare of their employees and not just the bottom dollar.