Responsibilities

• Manage and oversee payroll processes and payroll administration.
• Create, run, and distribute HR-related reports as requested or scheduled.
• Provide administrative and training support for all Essentials of Success training programs.
• Participate in the development and distribution of analytics reports.
• Oversee and administer the 360-feedback program.
• Manage service award program.
• Administer the employees survey process.
• Act as the HR liaison for the retail admin team.
• Assist with all internal and external HR related inquiries or requests.
• Assist with ad hoc HR projects.
• Assist with the administration of the HRIS.
• Process employee changes and other HR documents in the HRIS system.
• Assist in the onboarding process by auditing the new hire paperwork and organizing them in the HRIS system.
• Control personnel records.
• Process written and verbal employment verifications and respond to unemployment claims.
• Assist in managing employee complaints.
• Assist in the administration of the succession planning process.
• Research and document Standard Operating Procedures (SOPs) for all Human Resources activities and processes.
• Help maintain the company intranet site and HRIS resource library.
• Visit stores on an annual basis, as time allows.
• Backup to the Payroll Specialist.
• Participate special projects as assigned.
• Assist with preparation of employee handbook and policies.
• And other duties, responsibilities and/or tasks as assigned.

Special Skills & Training

• Full understanding of Payroll Administration.
• Full understanding of HR functions and standards.
• Exceptional customer service skills and a desire to be a problem solver.
• Basic accounting knowledge required to reconcile benefit invoices.
• Exposure to payroll, labor law and employment regulations.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills with a meticulous attention to detail.
• Ability to work with various departments and foster teamwork between groups.
• Ability to maintain the highly confidential nature of human resources work.
• Bachelor’s degree or equivalent experience.
• Two years experience with computerized payroll systems.
• Two years of HR experience.
• Working knowledge of MS Office applications.

Physical Requirements

• No special conditions.

Remote Eligible

Last updated: May 14, 2025 @ 15:40:12